Data We Collect and Why We Use It
When you open an account with us, we collect the details you enter directly — your name, contact information, date of birth and account credentials. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference, amount and timestamp tied
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to your wallet. We do not store your full mobile banking PIN or bKash/Nagad/Rocket account password — those stay with your wallet provider. We also collect device identifiers, your session IP address and pages you visit inside the lobby. This helps us detect unusual login attempts
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and keep your account secure. We use your contact details to send account-related messages — verification codes, withdrawal confirmations, and policy updates. We do not sell your personal data to third-party marketing firms. Sharing only happens where our payment processors require transaction data to complete a
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Rocket or Nagad transfer, or where applicable law in eligible regions requires disclosure. You can ask us to correct inaccurate data or close your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.